Welcome to the policy page of Digital Media Crew. This page outlines the policies that we follow to ensure transparency, security, and fairness in our dealings with our clients.
Privacy Policy:
At Digital Media Crew, we take the privacy of our clients seriously. We collect and use personal information only for the purposes of providing our services and communicating with our clients. We do not share any personal information with third parties without the explicit consent of our clients. We ensure that all personal information is kept secure and in accordance with applicable data protection laws.
Payment Policy:
We require payment upfront for all our services. We accept payment via various modes, including credit/debit cards, bank transfers, and online payment gateways. Our payment terms and conditions are clearly outlined in our service agreement, and we expect all clients to adhere to them.
Refund Policy:
We aim to deliver the highest quality services to our clients. If, for any reason, a client is not satisfied with our services, we offer a refund within 30 days of the service being delivered. However, we reserve the right to reject any refund requests that are not in line with our service agreement or are made after the stipulated timeframe.
Cancellation Policy:
Clients can cancel their service agreement with us at any time. However, we require a notice period of 30 days before the cancellation takes effect. We do not offer any refunds for services that have already been provided before the cancellation.
Service Agreement:
We provide a detailed service agreement to all our clients, outlining the scope of work, payment terms, and other relevant information. We expect all clients to read and agree to the terms of the service agreement before availing of our services.
If you have any questions or concerns regarding our policies, please feel free to contact us. We value your feedback and are committed to providing the best possible service to our clients.
